Powerful ERP system for IT service providers
The weclapp software offers efficient functions that are perfectly tailored to IT service providers.
The most important functions at a glance
Do you manage a system house, are an IT consultant or specialise in the production and distribution of software? Then the intelligent ERP software weclapp is just right for you. The cloud solution supports you in the handling of your projects and also offers you all the functions for a customer-oriented CRM, a modern helpdesk, contract management and a powerful merchandise management system.
CRM
Manage customers, prospects and competitors with helpful feature to capture sales opportunities.
Ticket system
weclapp ensures efficient ticket processing, where you always have everything in view and your customers benefit from it at the same time.
Project management
Transparent handling of projects, control over costs and clear presentation of project progress.
Accounting
Intuitive accounting area - management of invoices, offers, automated dunning and DATEV export
Billing
Clear management of orders and the like. Creation of individual templates with the company's own design.
Time tracking
Effortlessly record working times, assign projects or stop times with weclapp's integrated time recording.
Flexible all-in-one software for IT service providers
weclapp is ideally suited for IT service providers
IT consulting
IT Manufacturer
IT system houses
Software provider
System integrators
Other IT companies
CRM
With the integrated CRM system of weclapp's ERP solution, you manage your customers, contacts, prospects and competitors within the CRM area with just a few clicks and thus offer even more professional service. Possible sales opportunities can be created and edited in the Opportunities tab.
- 360 degree customer file
- Email automation
- Customer acquisition and retention
Project management
Create a new project in a few seconds, determine project participants and contact persons for customers and assign project tasks to your IT experts. The progress of the project can be tracked with the progress bar and your employees can see the project at any time in the project overview.
- Create tasks with just a few clicks
- Conveniently assign tasks to employees or projects
- Efficient project planning and distribution of tasks
Accounting
With the financial accounting of weclapp, the management of all open items, invoices, offers, etc. is child's play. The clear structure and the individual financial dashboards ensure that you always have all relevant data in view.
- DATEV export
- Keeping an overview with the financial dashboard
- Three-stage dunning system with dunning run overview
Ticket system
You process your customers' concerns quickly with the weclapp ticket system for IT companies. With the functional solution, your support team works through every request step by step and can see the status of the requests at any time. Your customers benefit from the competent handling of inquiries and your team can provide professional support.
- Efficient support by processing individual tickets
- Overview of the current status of the tickets
- Everything at a glance in clear dashboards
Billing
Offer and invoice templates with the company's own design not only look professional, they also secure the trust of your customers. Individual templates can be created with weclapp. These can be sent directly from the system and archived automatically. So you have everything saved in one place.
- Send offers and invoices out of the system
- Automatic archiving
- Easily bill booked times and other project-related services
Time tracking
Simply record working hours online for different projects. In this way, you ensure comprehensible and fair invoicing. weclapp helps you organise your projects and tasks and ensures optimised utilisation of your employees.
- Conveniently record working and project hours
- Coordinate staff workload effectively
- Document duration of projects and subtasks
More features
Merchandise management
Merchandise management for handling the purchase and sale as well as the controlled storage of hardware and software.
Contract management
weclapp helps you to create maintenance contracts and enables the automatic creation of collective invoices.
Team management
Management of all team members involved for efficient and smooth cooperation.
Order management
Clear management of orders, deliveries and returns.
Managed Services
Use the simplified billing of recurring service orders.
Performance record
Generate a clear PDF from services provided and bookings and present it to your customers.
Service contract
Create service orders from offers with a simple click.
+ many more features
What our satisfied customers say
Jonas Winterhalder
With weclapp’s project management, we can coordinate our internal and external projects. It makes it easier for us to structure and prioritise our daily work.
Karsten Müller
Via the integrated module, the field staff can organise themselves independently and have all data in a view.
The all-round carefree package for IT service providers
Cloud CRM
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✔ Contact management
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✔ 360-degree customer file
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✔ Tasks calendar
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✔ Email automation
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✔ Telephone integration (CTI)
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✔ Opportunities and campaigns
ERP Services
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✔ Offer & order
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✔ Project management
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✔ Time tracking
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✔ Invoice
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✔ Project order
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✔ Financial accounting & banking
Cloud ERP Trade
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✔ Merchandise management system
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✔ Disposition & Purchasing
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✔ Warehouse management
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✔ Serial & Batch Numbers
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✔ Production
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✔ Shop connection
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✔ Amazon, eBay & kaufland.de